Refund Policy
Last updated: 24 July 2026
15-day free trial
SyncBiller provides a 15-day free trial so you can assess suitability before purchasing a subscription. No payment is required to use the trial unless clearly stated during checkout.
Subscriptions
Subscriptions are generally non-refundable once a paid term begins. This policy helps us keep pricing predictable after account access and service capacity have been provisioned.
Billing issues and exceptions
If you believe you were billed in error, experienced a material service issue, or have a consumer-law request, contact us promptly with your account details. We will review the case fairly and provide any remedy required by applicable law.
Contact support
Email support@syncbiller.com for help with billing, cancellation or an issue affecting your service.